- Introduction
JL Global Commerce LLC (hereinafter referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our Christmas merchandise, or purchase holiday decorations.
By accessing or using this website, you acknowledge that you have read this Privacy Policy. We will process your personal information in accordance with this policy and applicable laws.
- Information We Collect
To facilitate the sale of products, process orders, and provide customer service, we may collect the following information:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Items purchased, order history, transaction status, and shipping/delivery details.
Payment Information: Payment-related information processed by third-party payment service providers. We do not store full credit/debit card numbers or security codes (CVV/CVC) on our own servers.
Technical Information: IP address, browser type, device information, website usage records, and data collected via technologies such as cookies.
We collect only the information that is reasonably necessary to provide our website services and complete transactions.
- How We Use Personal Information
We may use the collected information for the following purposes:
Processing orders and facilitating the sale of Christmas merchandise and holiday decorations.
Arranging product delivery, tracking shipments, and providing order status notifications.
Responding to customer inquiries and providing pre-sales and post-sales support.
Handling returns, refunds, and other order-related issues.
Maintaining the proper operation, security, and service quality of our website.
Identifying and preventing fraud, unauthorized transactions, and other risks.
Complying with obligations under applicable laws and regulations.
We will not use your personal information for purposes unrelated to those listed above without your consent or unless permitted by applicable law.
- Protection of Payment Information
We may use third-party payment service providers, such as Stripe, to process payments. These providers handle payment information in accordance with their own privacy policies and security measures.
We do not store full credit/debit card numbers or security codes (CVV/CVC) on our own servers. Payment service providers may process relevant payment data to complete transaction authorization, verify payments, and perform risk management. The transaction name may appear on your bank statement or payment account, helping you identify the associated purchase.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to support features such as shopping carts, user preference settings, website traffic analysis, and the enhancement of your overall shopping experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of your shopping cart, the checkout process, or other website features.
Where required by applicable law, we will obtain your consent before using non-essential cookies or similar tracking technologies.
- Sharing of Personal Information
We do not sell your personal information in exchange for monetary consideration. To the extent necessary to provide our website and order-related services, we may share required information with the following categories of service providers:
Payment Service Providers: For processing payments and preventing fraud.
Logistics and Delivery Providers: For arranging the shipment, delivery, and tracking of products.
Website Technical Service Providers: For website hosting, maintenance, and security management.
Customer Service Providers: To assist with customer inquiries, where applicable.
Legal and Regulatory Authorities: To comply with legal requirements or to protect our legitimate rights and interests.
We limit the scope of shared information as much as possible and require our service providers to process such information only to the extent authorized and necessary.
- Information Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee that any transmission or storage of information is completely free of risk.
- Data Retention Period
We retain personal information only for as long as is reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
For orders and transaction records, we may retain relevant information for up to 7 years following the completion of an order, as required for accounting, tax, legal, or business record-keeping purposes. The retention period for other types of information is determined based on its intended use and the requirements of applicable law.
When such information is no longer required, we will take reasonable steps to delete it or render it anonymous, in accordance with applicable law.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
To access the personal information we hold about you.
To request the correction of inaccurate or incomplete information.
To request the deletion of your personal information, subject to legal requirements.
To understand how your personal information is collected, used, and disclosed.
To withdraw previously given consent, where applicable.
To opt out of certain targeted advertising, or the sale or sharing of your personal information, to the extent provided by law.
If you wish to exercise any of these rights, please contact us via the email address provided on the “Contact Us” page of our website. To protect the security of your information, we may need to verify your identity before processing your request.
- Children’s Privacy
This website is intended for a general shopping audience and is not specifically designed for children under the age of 13. We do not knowingly collect personal information directly from children under 13 without the authorization required by law.
If you believe that a child has provided us with personal information, please contact us so that we may verify the situation and take appropriate action in accordance with applicable law.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data handling practices.
We have no control over the privacy and security measures of third-party websites; we recommend that you review the relevant privacy policies of any third party before providing them with your personal information.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website functionality, service providers, or applicable laws and regulations.